Privacy Policy

At Cliobooks.ai, your privacy is important to us. This policy explains what personal data we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR).

1. Who We Are
Cliobooks.ai is a SaaS company based in the United Kingdom. We offer an AI-Powered book planning, structuring and drafting tool with Speak- your -book technology and human collaboration, designed to support Non-fiction authors.
If you have any questions about this policy or your data, you can contact us at:
admin@cliotech.ai
Linley House, Dickinson Street, Manchester, M1 4LF

2. What Data We Collect

We may collect and store the following types of personal data:
– Contact information: Name, email address, and phone number (e.g., when you fill in a form, comment, or sign up for updates)
– Marketing preferences: Your opt-in choices for email and SMS communications
– Technical data: IP address, browser type, device info, and usage via cookies (e.g., Google Analytics)
– Account data: If you register, your login details and user profile information
– Content interactions: Comments you leave on the site and any metadata associated with them

3. Why We Collect Your Data

We use your personal data to:
– Respond to your enquiries or support requests
– Deliver the services or content you’ve requested
– Send newsletters, product updates, and special promotions (via email and SMS)
– Inform you about upcoming events and exclusive offers
– Improve our website, user experience, and marketing strategies
– Fulfill our legal or contractual obligations

4. Lawful Basis for Processing

We rely on the following legal bases to process your personal data:
– Legitimate Interest: When you provide us with your contact information (e.g., by signing up for a free account or requesting resources), we may send you marketing messages about our own similar products or services. This is known as the “soft opt-in” under UK privacy law.
– Consent: In cases where soft opt-in does not apply, or where required by law, we will ask for your explicit consent before sending marketing messages.
– Legal Obligations: To comply with legal or regulatory requirements.

You can opt out of marketing communications at any time.

5. SMS and Email Marketing

When you sign up for a free account or provide your contact details, we may contact you via email or SMS with relevant product updates, offers, and tips to help you get the most from Cliobooks.ai.

We will only send marketing communications:
– If it relates to our own services or products
– Based on our legitimate interest or your clear consent
– With the option to opt out at any time

How to Opt Out:
You may unsubscribe or opt out of marketing communications at any time:
– Email: Click the “unsubscribe” link at the bottom of any message
– SMS: Reply with “STOP”
– Email request: Contact us at admin@cliotech.ai to update your preferences

6. Cookies and Analytics

Our website uses cookies to:
– Ensure functionality (e.g., remembering login details)
– Improve site performance and usability
– Collect anonymized usage data (via Google Analytics)

You can manage your cookie preferences in your browser or via our cookie banner.

7. Data Retention

We retain your data only as long as necessary:
– Marketing contact details: Until you opt out or for12
– Comment and form data: Indefinitely or until deletion is requested
– Cookies: Up to 1 year depending on cookie type
– Account data: While your account is active or required for legal reasons

8. Sharing Your Data

We do not sell or rent your personal information. We may share data only with:
– Trusted service providers (e.g., email and SMS platforms, analytics providers)
– Legal authorities, if required

All third parties must comply with GDPR and handle your data securely.

9. Your Rights

Under UK GDPR, you have the right to:
– Access the personal data we hold about you
– Correct inaccurate or incomplete data
– Object to processing for marketing purposes
– Withdraw consent at any time
– Request deletion of your data (“right to be forgotten”)
– File a complaint with the Information Commissioner’s Office (ICO)

To exercise these rights, contact us at:
admin@cliotech.ai

10. Changes to This Policy

We may update this policy from time to time. The most current version will always be available on our website with the latest effective date.

Summary

We collect only the information we need to serve you better, keep you informed, and grow responsibly. You’re always in control of how we use your data.

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